SolarBook Course Access Policy
1. Payment and Access
Upon successful payment for a SolarBook course, students will be granted access to the course content within 24 hours. This access is provided through our online learning platform.
2. Access Confirmation
A confirmation email will be sent to the email address provided during the registration process. This email will include details such as the course name, a summary of the purchased content, and instructions on how to access the course on our website.
3. Technical Requirements
Please ensure that your device meets the minimum technical requirements specified for accessing our online courses. These requirements may include a stable internet connection, a compatible web browser, and any additional software or plugins specified for the optimal learning experience.
4. Support and Assistance
If you encounter any issues with accessing your course or have questions related to the content, our dedicated support team is available to assist you. Contact our support team at info@solarbook.in for prompt assistance.
5. Refund Policy
SolarBook operates with a refund policy to address instances where a student may be dissatisfied with the course content. Please review our refund policy for detailed information on eligibility and procedures.
6. Duration of Access
Access to the course is typically granted for a specified duration, as outlined in the course details. Please refer to the specific course page or contact our support team for information on the duration of access for your purchased course.
7. User Account Security
Protect your user account credentials to prevent unauthorized access to your courses. If you suspect any unauthorized activity, please contact our support team immediately for assistance.
8. Feedback and Suggestions
We value feedback from our students. If you have any suggestions or encounter any issues during your learning experience, please share your thoughts with us. Your input helps us improve and enhance our courses.
9. Policy Updates
SolarBook reserves the right to update this Course Access Policy. Any changes will be communicated through our website or via email. Please check this page periodically for the latest information.
For further assistance or inquiries, please contact our customer support team at info@solarbook.in